FAQ
Practical answers before you run a scan or buy a pass
The product keeps a narrow scope: quick triage for public sites first, then a paid report only when the extra detail is worth it.
FAQ covers general product questions. If the issue is tied to your account, billing state, or a blocked sign-in flow, use the Help hub instead.
Yes. The free scan stays in your current browser session and is not tied to a permanent account.
Each free run discovers up to 250 URLs, fully analyzes up to 12 pages, and renders 1 preview page. It is designed to answer whether the site is close enough to justify paying for deeper remediation detail.
Most scans complete in a few minutes, depending on crawl depth, rendering work, and how accessible the public site is.
FAQ helper
Support
Still have questions?
Write to [email protected]. Include the domain and your question so the reply can stay specific.
Resources
Run the free scan before you buy anything. It usually tells you whether the site is still too early or close enough for a paid report to matter.
If you want to see the output before paying, open the public sample report or the feature tour.
Next step
Need an answer tied to your site?
Run the free scan first. If you still need help, bring the audit id into support so the reply can stay grounded in the report.